A importância da comunicação no relacionamento das pessoas surdas no trabalho

Abstract

The research aims to analyze and understand the main difficulties faced by deaf individuals in the job market. The specific objectives are to identify the linguistic and communication barriers that deaf individuals encounter in the workplace located in Goiânia; to analyze the existing inclusion policies and practices within companies concerning deaf individuals; to investigate the technologies and resources available to facilitate the learning and professional performance of deaf individuals; and to present suggestions for improvements. The core of this study is to answer the following questions: What are the main difficulties faced by deaf individuals in these contexts, and how can these obstacles be overcome to promote effective inclusion in the workplace? Methodologically, exploratory descriptive research was employed, with a qualitative and quantitative approach. For data collection, two questionnaires were used, one with objective questions and the other with subjective questions, both administered through Google Forms. The results indicate that deaf individuals face significant challenges in the workplace, such as inadequate communication and lack of accessibility during interviews and selection processes. Inclusive practices within companies are often not properly adapted, limiting accessibility. The effectiveness of the assistive technologies used also needs to be evaluated. As an improvement, it is suggested to review and adapt selection processes to increase accessibility, invest in more efficient assistive technologies, and promote inclusion training.