Acreditação hospitalar: desafios e oportunidades para a melhoria da qualidade dos serviços em saúde

Abstract

Hospital accreditation is an important tool for improving quality and safety in healthcare services. This study aims to identify the challenges and opportunities for improving the quality of healthcare services through the hospital accreditation process. The research was conducted through a narrative literature review in the BVS, SciELO, and Capes databases, using descriptors related to accreditation and healthcare quality, including publications from 2020 to 2025. The results show that accreditation promotes process standardization, strengthens patient safety, improves professional qualification, and enhances organizational management. However, it also presents challenges such as cultural resistance, limited resources, structural demands, and the need for continuous engagement of multidisciplinary teams. It is concluded that hospital accreditation represents a strategic opportunity for continuous quality improvement, provided it is supported by participatory management practices, ongoing education, and institutional commitment.