Desenvolvimento de software de gerenciamento de contas de clientes

Abstract

This work presents the design and development of the ContaFácil system to manage customer accounts at the butcher shop Casa das Carnes. The objective is to replace the manual control of credit sales and reduce default, through requirements gathering with the owner, followed by the specification, implementation, and validation of a web application. For this purpose, interviews, process analysis, and screen prototyping were conducted, resulting in the construction of functionalities that centralize customer registration, credit purchase records, and management of outstanding balances. The results demonstrate that the system eliminates paper records, minimizes calculation errors, and provides accurate financial reports, streamlining collection and mainly improving financial transparency. The system promotes greater operational efficiency and can be adapted for other micro and small businesses that adopt credit sales as a practice, highlighting its scalability potential and improvement in credit management.