Liderança democrática e as relações interpessoais em uma empresa contábil

Abstract

Leadership is a complex process that involves the ability to influence and motivate staff to achieve organizational goals. Democratic Leadership is a leadership style characterized by a participative approach, where team members are actively involved in the decision-making process. The aim of this study is to analyze the perception of leaders in an accounting services company about the impact of Democratic Leadership on interpersonal relationships in the workplace. The research problem addressed in this study is: What are the effects of Democratic Leadership on the quality of interpersonal relationships in the organizational environment? The relevance of the topic is justified by the importance of contributing to the development of more effective, people- centered leadership strategies, with the aim of improving the quality of interpersonal relationships, employee satisfaction and the achievement of organizational objectives. The methodology used was a case study with a quali-qualitative approach and bibliographical research. Eight leaders from an accounting firm located in the city of Aparecida de Goiânia/GO took part in the study by means of a questionnaire interview. The results revealed that, according to the perception of the leaders interviewed, Democratic Leadership has no perceptible influence on interpersonal relationships in the company.