A logística reversa e as ações para promover a sustentabilidade: estudo de caso em uma construtora no município de Goiânia/GO

Abstract

The civil construction is one of the sectors that generates the most waste, causing significant environmental impacts. However, to minimize environmental problems caused by the generation of waste from urban and industrial activities, reverse logistics has been applied. This article aims to carry out the study and present proposals for the application of reverse logistics for solid waste in the company studied and, consequently, for others belonging to the civil construction sector, in the city of Goiânia-Goiás. The research methodology used was the application of the structured interview method in the construction company under study, where some difficulties in using reverse logistics were observed. The purpose of this tool is to promote continuous and systematic improvement in the organization, as it enables the return of goods and products, as well as information within the supply chain, from the return with the customer to the proper destination of the product or packaging. At the end, the article proposes to the studied company and to other construction companies, actions that can help in the application of reverse logistics and sustainability, as a contribution to management, improving continuous organizational improvement, minimizing costs and maximizing results.