O impacto da ansiedade na aviação: uma perspectiva da análise do comportamento

Abstract

According to data presented by World Health Organization (WHO) 30% of workers are affected by anxiety and depression. Moreover, the Airport Infra 2015 inferred that 80% of the air accidents are occasioned by human error. In light of this, the current paper aimed to discuss the origin of the term anxiety as well as to describe it on a behavioral analysis with a special emphasis on how it can impact handling an aircraft. It was explored how the therapies - that are offered in the interval of medical certifications required by ANAC or by the companies themselves - could reduce the anxiety level in the organizational environment seeing as data collected indicates that pilots may be afraid to report some mental illness fearing it could harm their careers. Therefore, these therapies seek to make the operation safer as it deals with many factors that can trigger anxiety. Consequently, it was concluded that therapies and social skills training not only contributes to achieving emotional balance, but they also help in carrying out activities together. There are many works in the field of psychology that help aviation, from the investigation of the reason for the accident to the Crew Management Resources (CRM), this way, increasing security and mitigating new cases that may occur. For this document, a research of a basic descriptive nature was developed through a bibliographical and documental review.